FAQ
FAQ – Frequently asked questions and answers
Welcome to the FAQ page for KITTEC kilns! Here, you’ll find answers to frequently asked questions about our high-quality kilns. We understand that acquiring and operating a kiln can raise questions, so we’ve created this overview to assist you in addressing your concerns.
From basic information about KITTEC kilns to proper usage and technical tips, we’ve compiled everything for your convenience. Browse through the questions and answers!
If you have further inquiries, please don’t hesitate to contact us. Our dedicated customer support team is available to assist you at any time.
Our KITTEC kilns are available through KITTEC authorized dealers. We work closely with our national and international partners to ensure that you receive expert advice on firing and the best possible service.
To make it easier for you to access our kilns, we will be happy to name a KITTEC dealer near you. Our specialist dealers are well informed and can help you select the right kiln and accessories for your specific requirements. They are at your side with their specialist knowledge and will be happy to assist you with any questions or concerns you may have.
Reach out and let us know your location. We will promptly connect you with a nearby KITTEC dealer.
We will be happy to name a suitable dealer in your area. Simply contact us using our contact form.
The temperature ranges of KITTEC kilns vary depending on the model. In most cases, our kilns are designed for temperatures up to 1,320°C. For special applications, especially for use in industry, we also offer kilns with temperature ranges up to 1,400°C or 1,800°C. You can read the maximum temperature of your KITTEC kiln on the type plate.
Our service goes beyond the standard offerings – we provide our customers with tailor-made solutions and kilns designed for specific applications. We understand that each customer has unique requirements, therefore we offer both custom-made designs and special options for our standard kiln models.
Our goal is to meet your specific requirements for a kiln. Our experienced technical team has already successfully implemented a wide range of special designs and is always happy to take on new challenges.
For use in a ceramic painting studio, we are happy to recommend the CB 200 S NewGen ESP with hearth heating from our CLASSIC-LINE to our customers.
With a volume of 200 liters, the kiln is large enough to hold firing material from several painting courses. If this is not enough,
CB 200 S can be expanded at any time, even retrospectively, to almost 300 l volume with the appropriate extension rings.
The workshop can also benefit greatly from the innovative NewGen ESP brick lining and enjoy shorter operating cycles and savings in energy costs.
Due to the positive response and great popularity among our customers, our KITTEC lid prop has been included as standard in the STUDIO-LINE ECO, CLASSIC-LINE CB, SQ, CBF, SQF, CBG and PROFESSIONAL-LINE X top-loaders since fall 2024.
The KITTEC lid support enables precise adjustment of the cooling process to meet your individual needs and specific requirements of the firing ware. This helps you save time and achieve optimal results with every firing.
Discover more about lid prop under KITTEC News & Tips on our website.
NewGen ESP is the name of our brand new lining for KITTEC kilns. For the NewGen ESP kiln option, we use a novel type of foam ceramic brick, thereby providing a range of advantages to future kiln owners.
Contact us to find out more about this innovative KITTEC brick lining or read more about it on our website.
We offer you an extensive range of equipment and accessories for our KITTEC kilns. Our range includes KITTEC devices such as spray booths, clay presses and the various KITTEC slab rollers as well as additional equipment such as clay containers or banding wheels with different diameters and heights.
We also supply easy-to-operate controllers (thermocomputers) and high-quality furniture sets to match the respective kiln model.
Our products are specifically designed to meet the requirements of our kilns, allowing you precise control and professional firing procedures. Explore our wide product range and benefit from comprehensive equipment.
Due to their solid construction, our KITTEC kilns have a long service life and are generally suitable for regular use in workshops and in industrial settings. For specific industrial applications, KITTEC offers a specially designed product line. Our INDUSTRIAL-LINE includes bogie hearth furnaces, annealing kilns, hardening kilns, chamber kilns, bell kilns, sintering kilns, and melting kilns. These models are engineered to meet the high demands of their respective fields and achieve optimal results.
If you have questions about the individual kiln models, our experts are available for your assistance. Feel free to get in touch with us!
With a KITTEC furniture set, you have the option to distribute your pottery ware on several levels within the kiln, allowing you to fire multiple items simultaneously. A KITTEC furniture set includes high-quality, heat-resistant firing shelves, tailored to the shape and size of your kiln, along with an appropriate number of props, ceramic stilts, and cordierite blocks for the bottom layer of the kiln.
Our furniture set table gives you a precise overview and indicates which furniture sets are recommended for your KITTEC kiln.
Hairline cracks in the insulating bricks can occur due to high temperatures within the firing chamber. This is normal and does not affect the performance or safety of your kiln.
On our website, service / acceptance of delivery we explain the goods receipt procedure step by step.
Here, you can find out more about:
- What you or your customers should do in the event of a severely damaged delivery
- How you or your customers can correctly accept a delivery
- What to do in the event of slightly damaged packaging
You will find the serial number (also known as the kiln number) on the back of your kiln. A KITTEC type plate with all technical details about your kiln has been attached there.